FAQ

How to order?

If you wish to order or want more information on a product, contact me on mickaella@rico.live. I'm always happy to chat :)

Don’t hesitate to follow or identify me on Instagram with @mamaissewing. You can also order on Instagram through a DM.

I'm excited when you order, but most happy when you receive the order! Here's everything you need to know about the process:

How can I pay?

If you live in Norway, we can use Vipps. Otherwise we can use bank transfer, or paypal.

I give the details once the order is finalized :)

How much are the shipping fees?

Shipping prices:

In Norway:

• small package: 75kr
• big package: 150kr

But if in Oslo, free hand-delivery is possible 🤝

To Europe:

• small package: 150
• big package: 250

Rest of the world:

• small package: 150
• big package: 350

How long until I get my order?

Processing time: orders are processed once the order is finalized, and done within 7-10 business days.

It usually takes the same amount of time to get to you. Altough, the shipping time is entirely up to our respective post services.

Is there any way to track my package?

Yes! Once the order is shipped, you will receive a confirmation email or message with a tracking number so you can track the package every step of the way.

If you have any questions, feel free to contact me, I will try my best to help :)